FAQ

👉 Frequently Asked Questions

What comes in a Pokemail Express box?
Each box is filled with authentic Pokémon booster packs from the latest and most exciting expansions. The number of packs depends on your subscription tier.

Are the packs sealed and authentic?
Yes! Every pack comes factory-sealed and sourced from trusted distributors. No resealed or tampered products, guaranteed.

Can I cancel my subscription anytime?
Absolutely. You’re free to cancel, pause, or upgrade your tier whenever you like.

How much is shipping?
Shipping is completely free (within the U.S.). No hidden fees.

When will I receive my box?
Boxes ship once a month. Most customers receive theirs within 5–7 business days after shipping.

Do you ship internationally?
Currently, we only ship within the U.S., but we’re working on expanding soon.